How do I cancel my PortalPass+ Membership?Updated a month ago
We are happy to assist you with instructions on how to cancel your PortalPass+ subscription.
To cancel your membership:
Log in to your customer account on our website.
Navigate to the PortalPass+ tab located in your account dashboard.
Select Cancel Membership and follow the on-screen confirmation prompts.
Important Information About Memberships
Non-Refundable: All membership fees are non-refundable once charged.
Immediate Termination: Upon cancellation, your membership and its benefits (discounts, early access offers, exclusive perks, etc.) will be terminated immediately.
No Partial Credits: We do not offer prorated refunds or credits for unused portions of your membership term.
Reactivation: If you wish to rejoin, you may reactivate your membership at any time by purchasing a new subscription.
If you encounter any issues or have additional questions regarding your membership, please reach out to our support team at [email protected]. We’re here to help!