wargame-portal

<p>Wargame Portal utilizes top of the line software to insure items are checked properly. While rare, sometimes we do place a wrong item, or an item does not make it into the package.&#xA0;</p><p>When this occurs:</p><ul><li>Submit a ticket on our in-store chat and supply photographic evidence, and what is missing from the order.&#xA0;</li><li>Allow 2-3 business days for our staff to find the shortage.&#xA0;</li><li>Once the warehouse staff has found your item(s), they will be promptly shipped out with expedited shipping.&#xA0;</li></ul>

Wargame Portal utilizes top of the line software to insure items are checked properly. While rare, sometimes we do place a wrong item, or an item does not make it into the package. When this occurs:

What do I do if I receive the wrong item in my order?

Shipping

How do I subscribe to PortalPass+?

How do I use my benefits/rewards points?

What are the benefits of PortalPass+?

How do I cancel my PortalPass+ Membership?

PortalPass & PortalPass+

How do I cancel my order?

What is your cancellation policy?

Can I edit or add anything to my order?

How do I make a return?

What’s your return policy?

When will I get my refund?

Orders

Do you offer free shipping?

Do you ship worldwide?

How do I track my order?

Do you offer expedited shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

Assembly Troubleshooting

Adhesive Troubleshooting

Painting Troubleshooting

Hobby Troubleshooting, Tips and Tricks

What do I do if I receive the wrong item in my order?Updated 2 hours ago