Wargame Portal offers Free Shipping to qualifying orders. Free Shipping Tiers:. PortalPass+ members have special shipping tiers:. Please Note: Orders from third party vendors do not qualify for free shipping and their set rates will appear at checkou
Wargame Portal does offer International Shipping for most products in our store. Please be advised that the following items are either region locked or cannot be shipped overseas due to other restrictions:
There are many ways to track your orders. Some common ways are as follows (ranked by our preferences):
Yes, we offer expedited shipping for customers needing items faster. Simple choose Express Shipping at checkout. Please Note: Express Shipping is not recommend for orders containing backordered or pre-order items as it does not make the items deliver
Delivery times vary greatly depending on services used, and carrier timing. Wargame Portal does not guarantee delivery time on any services as there are too many factors that we have no control over that can affect said shipping times such as carrier
Wargame Portal utilizes top of the line software to insure items are checked properly. While rare, sometimes we do place a wrong item, or an item does not make it into the package. When this occurs:
If your order arrives damaged, and you opted into Route Shipping Protection, please submit your return request at claims.route.com and they will handle it from there, with usually rapid response and easy payouts. If you opted out of Route Shipping Pr
Our warehouse team may stage shipments early, especially during high-volume periods such as large preorder releases. However, once a label is created, it may not be scanned by the carrier until the next business day, particularly if the label was cre
At Wargame Portal, we keep shipping straightforward and cost-effective. All of our shipping tiers use flat-rate pricing, and we select the best available service based on our internal cost-to-speed ranking system. That means if two carriers offer sim