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Canceling orders is simple! Submit a ticket via our in-store chat to begin the process.&#xA0; Please note: Cancellations are subject to our cancellation policy (see above). Cancellations may take 2-3 business days to process. You may return your item(s) for a refund or store credit after receiving. Some exclusions apply.&#xA0;

Canceling orders is simple! Submit a ticket via our in-store chat to begin the process. Please note: Cancellations are subject to our cancellation policy (see above). Cancellations may take 2-3 business days to process. You may return your item(s) fo

How do I cancel my order?

Orders

Why Are Some Games Workshop Products 10% Off and Others 15% Off?

Understanding Games Workshop Preorders at Wargame Portal

Backorder and Special Order Items

Third-Party Vendors and Fulfillment Information

Pricing of New Games Workshop Releases

Second-Wave Preorder Items

Products

Improving Checkout Speed

What is your cancellation policy?

Can I edit or add anything to my order?

How do I make a return?

What’s your return policy?

When will I get my refund?

Order Splitting

Do you offer free shipping?

Do you ship worldwide?

How do I track my order?

Do you offer expedited shipping?

How long does delivery take?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

Warehouse Staging & Carrier Pickup

Shipping

How do I subscribe to PortalPass+?

How do I use my benefits/rewards points?

What are the benefits of PortalPass+?

How do I cancel my PortalPass+ Membership?

PortalPass & PortalPass+

Assembly Troubleshooting

Adhesive Troubleshooting

Painting Troubleshooting

Hobby Troubleshooting, Tips and Tricks

Business Hours & Operating Schedule

Do you offer store credit for used/old models?

Military Discount Program

General Information

How do I cancel my order?Updated 2 months ago