When limited items go live—often with high traffic and short supply—every second counts. Follow these steps to set yourself up for success:. We provide a direct link to the pre-order page ahead of time, typically in emails or on the homepage. Bookmar
Canceling orders is simple! Submit a ticket via our in-store chat to begin the process. Please note: Cancellations are subject to our cancellation policy (see above). Cancellations may take 2-3 business days to process. You may return your item(s) fo
Our cancellation policy varies depending on the item(s) ordered. For regularly stocked items:. For Games Workshop Pre-Orders:. For Special Order Items:. For Made-to-Order Items:. Please Note: Cancellations are not guaranteed and can take anywhere bet
Yes, orders may be modified at anytime before fulfillment. Please submit a ticket on our in-store chat function to begin the process. Please Note: This process may take between 2-3 business days and are not guaranteed before fulfillment. You may requ
Returns at Wargame Portal are simple and easy!. Simply go to returns.wargameportal.com, follow the prompts and return the items. Please Note: Some exclusions apply. Items that are excluded will state that they cannot be returned. Please read our Retu
Wargame Portal has a robust return policy, allowing customers to shop with ease knowing that they are covered in the majority of cases. General Returns:. If you decide you no longer want an item(s), you may return allowed items within 30 calendar day
Once we have processed your refund, please allow 2-7 business days for that to process. Please Note: If your refund has still not processed after 2-7 business days, you will need to contact your bank and/or card issuer. We have no control over refund
Separate Shipping Charges ApplyBecause your order is being split into two or more shipments, each will incur its own shipping fee. Free Shipping is omitted from all Order Splits. Example: Our standard Economy rate is $10. Splitting the order results