Wargame Portal Anti-Scalper Mission StatementUpdated 5 hours ago
Wargame Portal was founded with a simple mission — to make the hobbies we love more accessible to everyone. We believe that more players means better communities, and that affordability is the key to keeping tabletop gaming welcoming, exciting, and sustainable for years to come. While some businesses are totally fine with this sort of behavior because it gets the products off their books, our focus is on customer service and making sure the true players and collectors get the items they want.
From the very beginning, we’ve stood against the scalping culture that inflates prices and limits access to new releases. Our commitment started with Warhammer 40,000, where we saw how second-hand scalping distorted availability and discouraged new players. As we expand into trading card games like Magic: The Gathering and Pokémon, that same mission continues — only louder. TCGs face even greater challenges, with both retailers and resellers driving up prices on sought-after sets. We’re here to push back.
Our philosophy is the inverse of the scalper market:
We focus on gathering as much as we can for hot releases and list them discounted, not marked up, ever.
We never intentionally list products above MSRP — and if an error occurs, we immediately correct it and refund the difference.
Our second-wave preorder system helps more players secure limited and online-exclusive items fairly, without paying scalper premiums.
We also take proactive measures to ensure fair access for all customers. On our store, we maintain bot protection, order caps, and manual preorder audits to prevent automated or bulk purchases. After each preorder launch, our team reviews listings on secondary markets like eBay — and if we find any accounts reselling our products or attempting to bypass our systems, their orders are canceled and their accounts permanently banned from purchasing with us again.
Scalping has no place in our hobby. Whether it’s a rare army box or a limited-print booster set, we’ll continue doing our part to keep gaming fair, affordable, and fun for everyone.
If you ever see a product priced above MSRP, reach out to us right away — we’ll make it right. Because at Wargame Portal, this isn’t just business; it’s a promise to the community.