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General Information

Business Hours & Operating Schedule

At Wargame Portal, we operate two separate facilities with different operational schedules: our retail game store and our warehouse/customer service operations. Please review the details below for the most accurate expectations regarding availability

Trade-In Programs Terms & Conditions

Wargame Portal Trade-In Program Terms of Service. By participating in the Wargame Portal Trade-In Program, you agree to the following terms:. 1. Eligible ItemsOnly unused, originally packaged model kits are accepted for trade-in. Kits may be unsealed

Military Discount Program

At Wargame Portal, we are proud to support those who serve. We offer an exclusive military discount to eligible customers as a token of our appreciation for your service. The military discount is available to:. Active Duty Service Members (all branch

How to contact us

We’re here to help you with your gaming needs — and we want to make sure you know the best ways to reach us for a smooth experience. Live Chat — Fastest Response During Business HoursOur in-store chat is the quickest way to get answers during custome

Why We Don’t Recommend Using Email Masking Tools Like Apple’s “Hide My Email”

At Wargame Portal, we respect and value your privacy — and we understand that some customers choose to use email masking tools to protect their personal inboxes. Popular services include:. Apple’s “Hide My Email” (built into iCloud). Firefox Relay. D