General Information
Wargame Portal Anti-Scalper Mission Statement
Wargame Portal was founded with a simple mission — to make the hobbies we love more accessible to everyone. We believe that more players means better communities, and that affordability is the key to keeping tabletop gaming welcoming, exciting, and s
Business Hours & Operating Schedule
At Wargame Portal, we operate two separate facilities with different operational schedules: our retail game store and our warehouse/customer service operations. Please review the details below for the most accurate expectations regarding availability
Military Discount Program
At Wargame Portal, we are proud to support those who serve. We offer an exclusive military discount to eligible customers as a token of our appreciation for your service. The military discount is available to:. Active Duty Service Members (all branch
How to contact us
We’re here to help you with your gaming needs — and we want to make sure you know the best ways to reach us for a smooth experience. Email SupportIf you have a question outside of our chat hours, you may reach out to [email protected] or by reac
Why You Shouldn’t Use Fake or Masked Email Addresses with Wargame Portal
At Wargame Portal, we respect and value your privacy — and we understand that some customers choose to use email masking tools to protect their personal inboxes. Popular services include:. Apple’s Hide My Email (iCloud). Firefox Relay. DuckDuckGo Ema
Why We Don’t Reply to Social Media Messages
We value every member of our community and the conversations that happen around our products. However, social media is not the right place to handle customer support or order-related questions. To ensure we provide accurate, timely, and secure assist
Account Restriction Policies
At Wargame Portal, we’re committed to providing a fair, respectful, and positive experience for every customer. To protect our team, our community, and the integrity of our services, we maintain standards of conduct for account usage. As a private bu